ID #1068

How to recover RIFF Update Server password

If You, for any reasons, forget Your login/password for RIFF Box update server, You can recover it using "Recover Password" function:

 

 In case that Your e-mail account is lost, You need to request account reset. You can do it on support forum, please read this forum topic to see how.
 

  • Download latest version of RIFF JTAG Manager,
  • Click "Recover Password" button on login dialog form:
  • Your registered e-mail address will be automatically inserted into e-mail field. Click "Continue" button:
     
  • If e-mail address matches the one You used during registration, server will respond with confirmation and "Authentification Code" request form.
    This code is sent to Your e-mail, and You should check Your Inbox for new mail. Note that, some e-mail providers can place this e-mail into spam/junk mail folder !
    "Hi yourusername. Authorization Code for JTAG Manager: FE3FC2CBD0ABE510 
    Enter the code into "Authentification Code" field, and new password into "New Password" field, then click "Continue".

  • New password will be activated and confirmed from server:
.

 

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